Why You Need IT Support

December 10, 2010

Imagine you have to ask a client a couple of questions to complete a project. But when you try to send an email, you discover your network is down. In fact, all of your phones stopped working too. While scrambling to fix the problem you wonder in the back of your mind, “How did this happen? How long has this been down? How many people have been trying to call in, only to get some strange busy signal?”

When managing your small business, the last thing you want to deal with is IT that breaks down all the time. That’s where Phoenix Technology comes in. We can set up your IT service so you don’t have problems in the first place. And if you do happen to have a problem, we’ll come and fix it at a rate you can afford.

So if you are searching for the best IT service around, look no further than Phoenix Technology, your local Orange County IT support specialists. We can help you get on track quickly and efficiently and make sure your IT stays up and running.



Proper PC maintenance and tuneup is essential

November 9, 2010

Have you ever eaten way too much pizza? How about a super-sized order of fries instead of a regular, followed by a large milkshake with whipped cream? Sure they tasted great, but after a few minutes you feel sluggish, struggling to do simple tasks like, say, walk back to your car.

Computers can have similar problems if you lard too much stuff on them, and computer experts recommend you trim some of the fat from your computer as well. Dan Ackerman, senior editor at www.cnet.com says “Proper PC maintenance and tuneup is essential. If you owned a car you wouldn’t go two to three years without maintaining it.”

While maintaining your car (or your health!) can be expensive, the same is not true of your computer. In fact, Phoenix Technology can help your computer trim its fat for just $65! Imagine how much more you can get done with a more limber PC.

So give us a call or stop by with your computer. We can speed up your PC for you. And maybe we’ll join you in the gym afterward.

Urgent: Update Windows Immediately

October 13, 2010

Urgent:  Update Windows Immediately

Microsoft recently released a major patch update for Windows, which means you need to update your computer immediately.  This is the biggest update Microsoft has ever issued, addressing a record 49 flaws in its programming.  According to their website, “An attacker who successfully exploited [the Windows] vulnerability could gain the same user rights as the local user.”

Most computers are preset to automatically fix security flaws on their computers.  For those who wish to do so manually, installing the fix is quite easy.  Simply Click the Start button, click All Programs, and then click Windows Update.

Sadly, Microsoft releases patches on a regular basis because of the vulnerabilities within Windows.  In fact, their updates are so regular (the second Tuesday of every month) that techies call it Patch Tuesday.  The problem is, once the new patch is implemented, hackers then analyze the new code and exploit those patches the very next day, hatching the term “exploit Wednesday.”

We live in a difficult and complicated world online.  Please surf safely and watch out for anything abnormal from your computer.

Again, we urge you to invest in ESET NOD32 Antivirus 4. You can never be too safe or too cautious

October 6, 2010

Things are getting weird in the world of cyber crime.

Cyber security experts say they have identified the world’s first known cyber super weapon designed to destroy a real-world target, such as a factory, a refinery, or just maybe a nuclear power plant, in Iran.

The cyber worm, called Stuxnet, raises increasing alarms as its capabilities have grown. Some cyber security experts say Stuxnet’s appearance indicates that a new kind of cyber warfare is beginning, where a cyber weapon is created to destroy something in the physical world.

Apparently Stuxnet is so complicated it has taken security experts since June to even understand its very nature. Stuxnet appeared to be able to take control of the automated factory control systems it had infected – and do whatever it was programmed to do with them. That was mischievous and dangerous.

But it gets worse. Senior US cyber security experts confirm what a German researcher told reporters: that Stuxnet is essentially a kind of military-grade cyber “heat seeking” missile designed to seek and destroy one real-world target. That target is still unknown.

Again, we urge you to invest in ESET NOD32 Antivirus 4. You can never be too safe or too cautious.

Protect your PC from Viruses with NOD32

October 5, 2010

We’re all at risk of Internet attacks. Don’t put it off; contact us today about buying


If Twitter is Vulnerable, So Are You

September 30, 2010

Uh-oh. It looks like another series of worms has wiggled its way into our lives. Again.

Here’s the deal: Twitter – the much beloved micro-blogging site which allows people to share every micro detail of their lives with everyone else, whether they care or not – got whacked with two worms in as many weeks. The first one took advantage of a mouse rollover vulnerability, which Sean-Paul Correll at Panda Labs said could have been “nasty in the hands of [a] skilled cyber criminal.”

That’s comforting.

This week’s attack was not as serious, but it could have been embarrassing. Evidently it redirected users who clicked on a link involving, er, questionable activities with goats. The worm then automatically retweeted the results, indicating the user enjoyed said activities. Imagine having your clients see such a tweet from you. Not the best PR on earth, no?

Twitter is an extremely popular site with a highly dedicated security staff. Still, they are vulnerable to attack. So is Phoenix Technology. That’s why we trust ESET NOD32 Antivirus 4, and frankly so should you. Don’t put this off; talk with us today about getting security software. If Twitter is vulnerable, what makes you think you aren’t?

Procrastinator? It’s Cool; We Do Data Recovery

September 29, 2010

If you’re anything like us, you tend to procrastinate. Even if you know something is important, you have multiple pressing deadlines and tend to put important things off. In fact, we’ll bet you think to yourself, “I can back up my data tomorrow, or next week.” (Ahem.)

Until, of course, your five-year-old nephew spills your hot coffee on your laptop, destroying your hard work. What do you do when this happens? First, you’ll probably kick yourself, repeatedly, for not backing up your data the day before. Second, you’ll probably let your spouse kick you for not backing up your data too.

Third, you call Phoenix Technology.

While we cannot guarantee that we can rescue your data, we will evaluate your damaged hardware at no cost. And if we determine we cannot rescue your lost data, we will return your hardware to you – and will even pay for shipping!

So if you are the procrastinating type, chances are we can help you when things go wrong. Just be sure to keep our contact information handy, just in case.